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I ordered $35 dollars worth of product after seeing Rume advertised on Facebook. My items were intended as gifts. I received a tracking number for my shipment but the tracking info never changed. I was told that my products were not ready. They just set up tracking and...
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1.0
#744181
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..I placed an order Nov. 3rd....Nothing yet! I ordered 3 bags which were to be shipped out in 10 days according to their first response. I called on the 18th and the girl was curt and replied my order would be shipped for sure on the 21st. On the 20th I received a...
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Anonymous
Anonymous

Call them and cancel! I got one set and glad the others were on backorder. These pieces are so small that you can not fit anything in them. Sod disappointed

1.0
#742244
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I placed an order on 11/17/2015 and still no verification regarding shipment. This was not a personalized order - just ordered totes with no customization, so no lead time required. Cinch to pack and ship, right? Nope. You can email or call their customer service,...
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1.2
I didn't like
  • Delivery took much much too long
#741783
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Still waiting for something I purchase on 11/2. Was told it shipped a week ago. The next day I received a tracking number that said only a packing slip was printed, nothing shipped. I checked again today, nothing. Horrible service and liars.
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Anonymous
Anonymous

Did you ever receive your items? I'm in the same boat you were in last year. I ordered 11-11 today is 12-8, and I still have not received it. There was a shipping label creat...

Anonymous
Anonymous

I received one of three items ordered about two months after ordered. I emailed that the other two items are still not here.Their lack of response is the worst I have ever ex...

#741681
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I was seduced into buying a RuMe scarf because it was advertised on television, that was my mistake. I ordered a customized scarf, upon emailing the company the following day in regards to pinpointing the date which my package will be arriving I was ensured it would be...
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1.0
I liked
  • Will never buy from you again
I didn't like
  • Quality was horrifying
  • Service took too long and was rude
  • Delivery took much much too long
#689809
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RuMe was featured on GMA Deals and Steals on 10/23/14. I ordered a large lucite tray with personalized engraving and was notified right away that the order would not be shipped until the first week in December. The first week in December came and went, so I sent an...
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Anonymous
Anonymous

FYI, when I had a problem with delay in receipt of order and no response to email, I contacted Tory at GMA directly...my refund was issued within hours...

1.4
I didn't like
  • Lack of delivery
#588186
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I purchased a tote bag from RuMe company that was featured on GMA's Steals and Deals segment. During the process of ordering, I used the 'one time use' code for the discount, which only took $0.01 off. So I started the order over without the code and submitted my...
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Anonymous
Anonymous

I had a problem and contacted GMA Tory direct... My refund was issued within hours... I merely asked if they stood behind the companies they featured, etc...

#452668
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